The garage door installation was wonderful. The guys came on the scheduled time, completed the installation earlier than expected and trained me on the operation and online options for the new lift. The door looks amazing! Great job and would fully recommend working with this company in the future.
I had two new garage doors installed by John today. I can't express enough how happy I am with the quality of the product and the service performed by John. Blackhawk is fortunate to have such a knowledgeable, personable and attention to detail orientated employee as John. His workmanship is top notch and I am extremely grateful I got him as my installer. Thank you Blackhawk and thank you John!
I needed a new garage door opener I called late on Monday and they were there the next day. They did a great job explained everything about the new opener and what they had done. Not only did he put in the new opener but he also adjusted the springs and lubed the track and tightened up the rollers as the brackets had loosened up over the years. Highly recommend BlackHawk Garage Door.
We've now used Blackhawk to install 5 doors where we live: two in the attached garage, one for the truck opening in the pole barn, and two massive 14' x 14' doors for the RV bay in the barn. These guys have the skill and tools to tackle anything. Kudos to our installers: John and Jeremy. They really know their stuff, they work fast, and they work smart. I highly recommend Blackhawk, and I would choose them again in a heartbeat.
My garage door needed maintenance. The door was not working. I called Blackhawk garage. Kevin arrived at my home at the appointed time. He diagnosed the problem quickly and had the garage door working great in 15 minutes. The bottom of the door had loose material from manually landing on the pavement. He secured those with screws and everything looks and works great. Kevin's work was nothing short of OUTSTANDING!
My garage door cable rusted out last week and a gentleman came to check it out. We thought the entire pulley system needed to be replaced. Some inclement weather brought about some service delays, however today another technician arrived to repair my door. Upon inspection, he realized that he would be able to repair the cable and not replace the system, saving me a large amount of money! The biggest THANK YOU to you, Jeremy, for your honesty and suggestions. I am very grateful. Will definitely use you guys again in the future!
The tech (Ray) sent to our home to provide service was really great! He was knowledgeable, personable, and very informative. Ray took the time to explain all the work that had to be done, and also what work did NOT need to be done. The track rails on both garage doors had rusted to the point where one foot had completely broken off, so those were replaced but at the proper height so that they weren't sitting in any melted snow or rain. It was further recommended that we replace the metal edging and seal at the bottom of both doors, along with the cables (all due to corrosion). I can't speak to price competitiveness because I didn't collect multiple bids, but it did seem fair given the parts and labor that went into the job. I have confidence that the work was done well and that we don't have to worry about our garage doors working properly (BlackHawk offers a 1 year workmanship warranty).
I called up Blackhawk Garage Door this morning and spoke to Nate and told him I had a spring out on my double door. He said he would get a Tech there this afternoon. Jeremy came and he replaced the spring and was Super Nice and cool to talk to. I also had a cable on my detached garage that was fraying. Jeremy said no problem and fixed that and adjusted the door so it was level and lubricated the rollers. I have used Black Hawk Garage door for 15 years and their expertise and Great service is Greatly Appreciated!! Thanks Jeremy for an Outstanding Job!!
John came out to our shop to adjust our doors and fix some questionable prior workmanship. He was very knowledgeable and easy to work with. He made short work out of the project that others had spent hours trying to figure out. Highly recommended. Thanks John.
We had our garage door installed earlier this week. I have to say that my wife and I are totally impressed with how Blackhawk performed. From Ryan the sales rep to the final installer. Wish I could remember his name...sorry. Everything went perfect. There is no doubt in my mind that I would recommend Blackhawk to anyone of my friends and family. Thank you all! Corey and Maggie
Great Service! Davis came out here very quickly after sudden damage to our garage door. He was personable, punctual, and professional! Plus, he fixed our door! 5/5 would recommend!
I had an emergency issue with a garage door stuck half open. I called the first place that came up on a google search and they came out. They spent 3.5 hours trying to fix it, got the door sort of working, to the point that it would open, but only about 3/4 of the way, but it would not open all the way. He stated that was as good as it could get with the broken parts and then recommended a full replacement of the rod/spring system for over $850, which they would have to come back to do another day. I called BlackHawk Garage door company and told them I needed a replacement rod/spring system and was looking for an estimate. They said it would be around $450 to replace, but would come out and look at it to be sure. Jeremy from BlackHawk Garage Door came out. He explained everything he was going to do and it took him 15 minutes to straighten my garage door on the tracks, fix the improperly wound cables and set my garage door working 100% properly again. He explained everything, including that my garage door setup was old and would probably need replacing eventually, but should use it until that day actually came, which was not today. Not only that, but the cost was over $300 LESS than what BlackHawk would have gotten if they replaced it, but they have integrity and did not recommend an unnecessary repair. In total, I saved over $700 by calling BlackHawk Garage Door. 5 STARS and I would have given more stars if I could. Highly recommend Jeremey and BlackHawk Garage Door. If they can't come the same day, it's worth the wait. They are busy because they are the best. Don't go with the first company that comes up on Google. Call BlackHawk Garage Door and save yourself the trouble and the money of using the other guys.